We accept Visa, Mastercard, Discover, and American Express. Express Checkout options: PayPal, Facebook Pay, Venmo, Apple Pay, Shop Pay, and Amazon Pay.
Needing a new size/color, style, or don't love the fit? We have FREE U.S. RETURNS & EXCHANGES HERE on only new and unworn/unwashed items with tags attached. (A quick try on is cool. Trekking up a mou…
Shopping for someone else but you're not sure about what to give them? Give them the gift of choice with a gift card. Click HERE to purchase a gift card. Our gift cards are delivered by email and con…
We introduce new colors each season. Our classic colors in best-selling styles are restocked year round while seasonal colors run for a shorter window and may not be restocked once the season is over…
Currently, we do not offer the option to place an order for an item that is on backorder and we are unable to keep wait lists for items that are out of stock. The best way to be notified if an item y…
Some of the common reasons why promotional codes don't work are: Code has expired. Promotion is not available on the merchandise in cart (i.e. Final Sale Styles). Cart minimum has not been met (ie: 1…
For you early holiday shoppers - we're extending our return policy so that anything purchased in October or November can be returned in unwashed, unworn condition until Jan 31 of next year. Last minu…
We process orders fast to make sure to get you your gear in no time. That said, once an order is placed we are unable to add or remove products or cancel it. We do offer free returns and exchanges so…
If you received a damaged or defective item, our sincere apologies! We have a strict quality control process and rarely hear about issues like this. Sometimes there are instances where a product is d…
We have high standards for quality. However, every once in a while we make a mistake. (We're only human.) If you received your package and something was missing from your order, our apologies and don…
Once in a blue moon, the wrong item gets tossed in by mistake. Our apologies, but don't worry - we'll get it fixed right away! Please fill out our return form HERE to generate a prepaid return label.…
Please click HERE to view our fit guide. Our cuts run true to size but we do recommend consulting the fit guide to see what works best for your measurements. The fit guide is a general size chart and…
Shrinkage can be normal for bamboo depending on the material blend (ie: Lightweight, Slub and Heritage materials). As long as your gear is washed on cold and hung to dry shrinkage is minimal. If the…
Our natural bamboo fibers is what gives your Free Fly gear that buttery soft feel. Proper care will help prolong your favorite Free Fly product's life. Check out the materials tag on the inside seam…
Wondering if the buttery soft gear offers sun protection? Good news, it does. UPF is the UV rating for clothing. The UPF protection on our products ranges from 15+ to 50+. You can find the specific U…
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